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Sublideck™ 3D+ System FAQ

We have put together a list of the most commonly asked questions that our customers ask us. We hope you will find this useful. 

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Technical Support

Please contact our support team: support@sublideck.com

So what’s next, how do I order from you?

Ordering is easy

We can call you to discuss further details and answer any questions you may have. In 90% of cases when buying a Sublideck™ 3D+ you will need to purchase our starter package.

Our recommendation is opposite but obviously, you can mix and match whatever you require. If you require sublimation inks and a printer, please discuss prior to purchase.

Written Quotation

We can provide you a written quote including shipping costs within a matter of hours. You will need to provide us with your full contact details company name, address, telephone number etc.

Payment

With all orders, we will produce a pro-forma invoice, if the lead time is greater than 7 days we will require a 20% deposit and then once your machine is ready to ship we will contact you for the balance of payment before shipping.